Start here
- Refresh: Select Refresh data in the database toolbar.
- Check the location: Open the correct workspace, database, and table.
- Check the view: Review Filter, Sort, and Hide fields. These change what you see, without deleting records.
Use Hide fields to bring a column back into the current view.
Find the problem
Records are missing
Records are missing
Review Filter for conditions that hide records, then check Sort. A record may be further down the table. Try another saved view, or ask the Database Agent to count the records.
A column is missing
A column is missing
Open Hide fields (or 1 hidden field), search for the field, and switch it on. This affects only the current view. If it isn’t listed, ask the Database Agent which fields exist in the table.
Imported values look wrong
Imported values look wrong
Check the destination table, column mapping, and field types. For example, dates need a date field. Compare a few records with your original file before importing again.
An app or form isn't showing the data
An app or form isn't showing the data
Open Database from workspace home and confirm the source records exist. Check that the app or form uses the correct table and fields, especially after renaming or changing them. If you change the app itself, publish those app changes.
Data was deleted or overwritten
Data was deleted or overwritten
For a deleted database, check workspace Trash. For records, tables, or fields, open Manage backups and review the available restore options.Restoring affects the whole database. Preview the saved state before confirming.
I need to permanently delete an uploaded file
I need to permanently delete an uploaded file
Clearing a file from an attachment cell does not remove it from storage. Delete the whole record and remove any named backups that include it. See Delete uploaded files.
Ask the Database Agent
Select Open chat and describe what you expected. For example:Count all records in the Customers table without listing their contents or changing anything. Then check how many have an empty Email field.Use Build mode when you want approval checkpoints for database changes. Auto can apply changes without asking. Learn about the Database Agent. Still stuck? Contact support@zite.com with the workspace, table, what you expected, and what happened.