Skip to main content
A Sales Team CRM app connected to email, Slack, and OpenAI integrations for delivering email, sending messages, and creating summaries

How it works

Integrations connect your Zite apps to outside services. Zite connects to 60+ integrations. Browse all integrations at zite.com/integrations. Each connection has three levels: organization, workspace, and app. New integration guides:
  • Clay: Find people and companies and run existing enrichment routines.
  • SmartSuite: Read and update records in your SmartSuite tables.

What each level does

Each level builds on the one above it. The organization holds the accounts, the workspace decides which accounts its apps can use, and each app chooses its own settings.

Where to set up integrations

Most people only need the workspace or the app’s chat box. Open the one that matches how you work. For organization settings, open the organization name at the top left of Home, then Settings → Integrations. From inside a workspace, open its name and select All workspaces first. The workspace sidebar’s Integrations button opens connections for that workspace.
Set it up in: Your app’s chat box (click + and select Integrations) or your workspace’s Integrations buttonWhat happens: That connects the account and makes it available to every app and the database in the workspace in one step. Connecting from chat needs edit access to the app, not an admin role. You don’t need organization settings.
Set it up in: The workspace’s Integrations buttonWhat happens: Every app and the database in that workspace can use the connection, and each app keeps its own settings.
Set it up in: Settings → Integrations → ConnectionsWhat happens: Add, reconnect, or remove accounts in one place and choose which workspaces can use each account. Then open Integrations in the workspace sidebar and add the connection so apps can use it. Connecting in organization settings alone does not make it available to apps.
Set it up in: The workspace’s Integrations buttonWhat happens: You need edit access to the workspace to connect there. When you connect, you only see accounts you connected yourself. To use a team account, ask an admin to add it to the workspace. You can’t choose which workspaces can use an account.
Set it up in: That app’s chatWhat happens: Ask Zite for a different Slack channel, Airtable base, spreadsheet, email from-address, Google Calendar, Notion database, or OpenAI model. The account stays at the workspace, and the settings apply only to that app.

Good to know

  • Apps act as the connected account, so pick an account whose access suits everyone using the apps.
  • Removing an account in organization settings disconnects every workspace and app using it until you reconnect.
  • To swap the account behind a workspace connection, open the connection’s menu and choose Change account. Changing the account, or disconnecting it at the workspace, clears each app’s own settings for that connection. Zite may refuse a second account of the same type if it would change which account an existing app uses; if so, ask Zite in that app how to update it.
  • Older connections set up on a single app still work and may move to the workspace connection automatically.
Connected integrations can be used in workflows.
Choosing which workspaces can use an account is available on the Team and Enterprise plans.
Last modified on October 22, 2026