How it works
Amplitude helps you understand how people use your product. Connect it to track activity in your published Zite app and, with a secret key, read analytics in chat or show them in your app. Visitors don’t need their own Amplitude accounts; activity goes to your connected project. By connecting Amplitude, you can:- Track page views, sessions, and form interactions
- Measure actions you choose, such as submitting a request
- Associate activity with signed-in users
- Read event counts and active-user numbers
- Display results from existing Amplitude charts
How to integrate Amplitude into your app
1
Connect to Amplitude
Ask Zite to connect your app to Amplitude in the chat box. Alternatively, click +, select Integrations, then choose Amplitude.In Amplitude, open Settings → Projects → your project and copy its API Key into the connection dialog. Add the Secret Key (optional) from the same page if you want to read reports, then select Connect.
2
Describe your use case
Tell Zite which actions matter to your business. For example, “Track when a customer submits a support request” or “Show weekly active users in our team dashboard.”Specify what counts as a completed action and which date range the report should cover.
3
Test and publish
Test the app’s main tasks in preview, then click Publish in the upper-right corner. Trigger the action in the published app and check that it appears in the connected Amplitude project. Preview activity is excluded from tracking.
Common use cases
With an Amplitude connection, you can create apps like:- Portal Adoption: See how often customers visit your portal.
- Request Tracking: Count completed requests rather than just button clicks.
- Feature Usage: Compare how often people use your main tools.
- Team Dashboards: Display weekly activity and trends from Amplitude.
Important notes
- Separate analytics: Amplitude is separate from Zite’s built-in analytics. Connecting Amplitude does not fix an error in that dashboard.
- Published app only: Test tracking on the live app, not in the editor preview. This integration tracks activity in the visitor’s browser.
- Reading reports: The project API key sends activity; the optional secret key is also required to read charts and counts.
- Empty results: Check the project, date range, and event name. A new event must happen at least once before Amplitude can report on it.
- Consistent names: Use the same spelling and capitalization for each action so counts stay together.
- Data you send: Track the information needed for your report. Keep passwords, payment details, and other sensitive information out of analytics.
Need help with this integration? Contact support@zite.com.