How it works
Brevo manages contacts, email, and SMS. Connect it to send individual notifications or build tools for your marketing lists and campaigns. Your app uses your Brevo key; visitors don’t need their own Brevo accounts. By connecting Brevo, you can:- Send individual confirmation and update emails
- Send individual SMS notifications
- Create and send email campaigns
- Create and send SMS campaigns
- Add or update contacts and list membership
- Look up senders, lists, and subscriber counts
How to integrate Brevo into your app
1
Connect to Brevo
Ask Zite to connect to Brevo, or select + → Integrations → Brevo. Create a key on Brevo’s API keys page and paste it into API Key.You can choose a saved account if available. Brevo requires your own key; there is no Zite-managed account option.
2
Describe your use case
Tell Zite whether to send an individual notification, prepare a campaign, or update contacts. For example, “When a customer books, update their contact details and email a confirmation.”Choose the sender and list from your connected account. Ask for a review step before sending any campaign, and explain how existing contacts and subscription choices should be handled.
3
Test and publish
Test individual emails or texts with an address or number you control. Check the sender, content, delivery, and any contact or list changes in Brevo.Review campaigns as drafts before sending, then select Publish in the upper-right corner when your app is ready.
Common use cases
With a Brevo connection, you can create apps like:- Booking Confirmations: Email customers their appointment details
- Order Updates: Send an email or text when an order changes
- List Signups: Add opted-in customers to the intended list
- Campaign Tools: Prepare and review messages for an audience
- Contact Dashboards: Show lists and subscriber counts for your team
Important notes
- Sender setup: Use a verified sender for individual emails and an authenticated sending domain for email campaigns. There is no shared Brevo test sender in Zite.
- Campaign rejection: If Brevo rejects a campaign because of the sending domain, finish domain authentication in Brevo. Changing to another address on the same domain will not fix it.
- SMS setup: Use a sender approved for the destination countries and include the recipient’s country code. A sender name that looks valid can still fail if registration or approval is missing.
- Existing contacts: Ask Zite to update matching contacts instead of creating duplicates, select the correct list, and preserve subscription choices.
- Subscriber counts: A populated list should not appear empty. If counts look wrong, ask Zite to use Brevo’s current unique-subscriber count and compare it with Brevo.
- Account limits: Sending uses your Brevo account and its limits or charges. Test with your own recipients and review the provider’s error before retrying a failed send.
Need help with this integration? Contact support@zite.com.