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Workspace editors and organization admins can manage access. Open Users in the workspace sidebar, or the Users & roles shortcut on Overview. Select the right view before inviting someone.

Choose the right list

Workspace editor, internal app member, and public app user compared

Choose access based on the work the person needs to do.

Manage editors and internal app members

  1. Select Editors or the specific internal app.
  2. Select Invite and add the person.
  3. Review the access level and scope before sending.
Invitations from an All internal apps list grant use access. Invitations from Editors grant workspace editing access. Restricting use access to Only this app requires Team or Enterprise. Existing organization members receive an Open it email when you grant them new workspace or internal app access. If someone has requested access, see Respond to an access request. Access can also come from groups. Removing one grant does not remove permissions inherited elsewhere.

Manage external users

Publish the public app and add login before inviting users.
  1. Under All public apps, select the app.
  2. Select Invite and enter each person’s email and name.
  3. Choose whether to Send invite emails, then confirm.
People appear in the list as soon as they are added. You can use them in User fields before their first visit.
A row in a Contacts or Members table is not an app invitation. Use this Users area, or configure a custom access rule that checks your table.

Find and review access

Search by name or email, and use Filter to narrow the list. Check the selected app if someone appears to be missing. A person can share one workspace profile while having access to different apps. Customize app invitation emails in Notifications.
An organization invitation, an app invitation, and a shared app link serve different purposes. For a client portal, invite the customer from that app’s External users list. They do not need workspace editing access.
Last modified on October 22, 2026