Skip to main content

​
Getting Started

Zite is an AI app builder for creating business software. Describe what your business needs, and Zite can create a project with one or more apps, forms, a shared database with permissions, code, and history. Apps can include workflows for automation and integrations.
A workspace is the home of your project. It includes one database and can contain multiple apps and forms. Open Users from the workspace to manage editors, app members, external users, and roles. Your plan sets how many workspaces your organization can create; the apps and forms inside them are unlimited.
From the Zite editor, describe the business process or system you want to build. Zite can create the app experience and the data structure behind it, then you can add more apps and forms, build workflows inside apps, and configure database roles and integrations as the project grows. See our create an app guide for more details.
Yes. You can describe several apps in the same prompt, such as a public booking app for customers and an internal dashboard for your team. Zite will place the apps in the same project so they can work around shared data.
No. Zite is built for both technical and non-technical users. You can rely on AI, use the visual editor, inspect the code, or run the project locally if you prefer a more technical workflow.

​
Building with Zite

Zite is best for business systems where internal apps, public apps, forms, and shared data need to work together. Apps can include workflows, and the shared database can enforce permissions. Common examples include CRMs, client portals, dashboards, approval tools, inventory systems, onboarding flows, and support request systems. Learn more in What can I build?.
You can visit the Zite Marketplace to clone templates.
  • Describe the business process you want to support
  • Name the people who will use each app, portal, form, or dashboard
  • Include the data you need to track, such as customers, bookings, rooms, requests, or orders
  • Mention database permissions, login, app workflows, integrations, and emails if they matter
  • Build in small steps when you are refining an existing project
This is not currently supported. All AI usage is provided through Zite and included in your plan limits.However, you can connect your own OpenAI API key to create apps that use AI with the Zite OpenAI integration.Connecting your own AI agent to build from that tool is a separate option — it is not the same as adding a model key in Zite.
  • Use the built-in “fix it for me” option if an error occurs (this is free and won’t use credits)
  • Switch to chat mode to ask Zite what’s going wrong without making changes
  • Rephrase your request with more detail
  • Restore to a previous working version if needed
When Zite creates a project from your prompt, it provisions a shared Zite Database behind the app or apps it builds. That database stores the records your apps, forms, and portals use. You can also connect existing data from Airtable, Google Sheets, or other tools when you already have a source of truth elsewhere.
Yes. A single Zite Database can power multiple internal apps, public apps, forms, portals, and dashboards so the project stays in sync.
Yes. You can create manual backups of your Zite Database and restore from them later. You can also use point-in-time restore to pick a recent moment and roll the database back to that state. Learn more in Backup and Restore.
Workflows are backend logic inside apps. They can read and write data, send emails or Slack messages, call APIs, run AI operations, and trigger follow-up steps from app actions. Zite creates workflows automatically based on your prompts. Learn more in the Workflows guide.
Disconnect your current database in the same dialog when you first connected it. Then, reconnect to your preferred one.

​
Features

Yes. These options are available from the home dashboard here. You can star a project to pin it to the top of your Home dashboard, duplicate it to create a separate copy, or delete it when you no longer need it.
Yes. Add teammates as editors when they need to build across the workspace, or give them Use Access to individual internal apps. See Members & users and User Groups.
Yes. The Users area separates editors, internal app members, and external users. Roles and data permissions control who can view, create, edit, or delete records in database tables. See Manage app access.
Internal apps are intended for your team, such as admin dashboards, approval queues, and CRM views. Public apps are shared externally, such as customer portals, booking flows, and partner tools.
Click Publish on the top right corner to push your latest changes live. You can add a custom domain or use the default Zite link.
There is no limit to the number of apps you can build on any plan. A single project can also contain multiple apps around the same shared data.
There is no limit to the number of users or visitors your apps can have.
Yes. Zite projects use a monorepo structure where multiple apps and shared packages live together in one file tree. You can inspect the project from Code view.
Yes. Zite keeps a Git-backed history of meaningful project changes, so you can review what changed, connect updates back to prompts or agent actions, and return to an earlier working state.
Yes. On the Business plan or above, open App settings → Notifications to edit the subject, title, message, and button text. You can add variables such as the recipient’s first name, send a test email, and click Save to apply your changes. These settings are available for public apps with login enabled. See Notifications and emails.
Yes. On the Business plan or above, open App settings → Notifications → Branding & sender and connect Gmail, Outlook, or a custom SMTP account under Sent from. Click Save to use that sender for invitation and sign-in emails. See Set branding and sender.
Yes. Branding removal depends on where the Zite logo appears:
  • App branding (the Zite logo in your app): Removed on any paid plan.
  • Authentication email branding (the Zite logo in magic link and other authentication emails): Requires the Business plan or above and must be configured separately. In App settings, open Notifications and emails to choose your email branding and connect a sender account for your own domain. See Notifications and emails.

​
Publishing and access

Yes. You can turn off Share to web any time if you want to take a published app or website offline.
Yes, Zite apps are mobile-friendly and automatically adapt to different screen sizes. You can also configure Mobile settings so users can add your app to their phone’s home screen.
You can enable login authentication to restrict access, so only users with approved credentials can view an app, portal, or dashboard.
Yes. On Pro, you can connect one custom domain to a published Zite project. Business, Team, and Enterprise plans include unlimited custom domains.
Yes. Users on any paid Zite plan can purchase up to 3 domains, at a total cost of $15 per year.
Not yet, domains bought through Zite can only connect to your published Zite app or website. For DNS changes or email, use an external domain.

​
Managing Your Account

Yes. Zite pricing covers the usage-based features in your Zite workspace, like building projects with AI, the database agent, AI fields, and sending emails from your apps. The free plan is available to all Fillout users, and you can purchase a Zite plan to unlock more.View pricing details and manage your subscription here.
Credits power the usage-based features in your Zite workspace: building and modifying projects with AI, the database agent, AI fields in databases, and sending emails from your apps.Credit usage on AI features varies based on the complexity of your request—simpler changes use fewer credits, more complex ones use more. Selective edits (like changing text or colors directly) don’t use any credits.There is no credit charge for users visiting your published apps—only for the work you and your apps do.Check your current credit usage in Billing & Usage. Learn more in How credits work.
Apps use workflows to interact with databases and third-party systems. Each workflow execution counts as one run. Workflow runs in the editor aren’t tracked—only runs from your published apps count toward your monthly limit.If you go over your limit, your apps will continue to run for your users. You cannot publish new edits until your usage resets or you upgrade your plan. Upgrade your plan for a higher limit, or wait for your monthly limits to renew.Learn more in Workflow runs and your monthly limit.
It depends on whether you are upgrading from Free or from an existing paid plan.
  • Upgrading from Free: Your usage resets to 0 and you get the new plan’s full monthly credit allowance immediately. That upgrade time becomes your new billing and credit reset time. For example, if you’ve used some of Free’s 50 credits and upgrade to a 100-credit plan, you start at 0 used and 100 available.
  • Upgrading a paid plan: Your usage does not reset. Only your cycle limit increases to the new plan’s limit, and your reset date stays the same. For example, if you’ve used 40 credits on a 100-credit plan and upgrade to a 200-credit plan, you still have 40 credits used and 160 remaining until your next reset.
Note: Upgrading from one paid plan to another does not give you additional credits beyond the total new limit. For example, moving from 100 to 200 credits means your new cycle limit is 200, not that you have an extra 200 credits.
Upgrade to a higher-tier plan to get a higher credit limit for the current billing cycle. Each plan offers progressively higher credit limits.If you’re on the Free or Pro plan and you’ve just run out of credits, you can also build with your own AI while your free 7-day build trial is unused or still running. That option opens Connect your agent, so you can keep building from your own AI tool without using Zite credits. After the trial, building over MCP is included on Team, Zite Enterprise and the current Business plan — see plan availability.If you downgrade to the free plan after your app is built, Zite branding will reappear on your app.
Your admin may have set a personal credit limit on your account. Ask them to raise it, or wait for the next billing period, when spend resets. Admins can adjust limits from Billing & usage — see AI credit limits.
No. Credits reset every month at the exact time of subscription, and unused monthly credits do not roll over. Annual plans are billed once per year, but their credits still refresh monthly on the original subscription day and time.
Yes, you can cancel your subscription at any time. When you cancel, you’ll continue to have access to your current plan until the end of your billing period.
Not yet, but we’re considering special pricing for educational institutions and non-profit organizations in the future.
Share your referral link from here and earn credits when friends sign up.
Visit our password reset guide for step-by-step instructions.
See our account deletion guide for instructions on permanently removing your account.
You can update your email address in your account settings.
You can download invoices from your Zite billing settings.
Yes. Zite offers a free tier to get you started. Free credits reset monthly, and the message limit resets daily.

​
Troubleshooting

Try these steps:
Open the workflow and click the History tab to see all past runs. You can view the inputs, outputs, and each step to identify what went wrong. You can also ask Zite “Why is my workflow failing?” and it can analyze the logs for you. Learn more in the Workflow run history guide.
Verify that:
  • Your DNS records are correctly configured
  • SSL certificate has been generated (this can take up to 24 hours)
  • The domain is properly connected in your project settings
Contact support at support@zite.com or start a chat if the issue persists. Click the chat icon on the bottom right of your screen.
Submit feedback and feature requests here. For urgent issues, contact support at support@zite.com or start a chat. Click the chat icon on the bottom right of your screen.

​
Policies & Security

Zite follows enterprise-grade security practices and is SOC 2 Type 2 compliant. Learn more about our security practices.
Unfortunately, refunds are not possible for Zite paid plans once any credits have been used.
See our Privacy Policy for details.
Yes. We offer enterprise plans with additional security, compliance, and support features. Contact sales for details.

​
About Zite

Zite is also the company behind Fillout, a forms product trusted by 100k+ teams that serves software to tens of millions of users every month.At Zite, we are a team of developers, support engineers, and designers building tools to let anyone build custom software. Learn more about working at Zite.
Yes! Check out our careers page for openings.
Follow Zite on X or LinkedIn.
Definitely! Submit feature requests and feedback at Zite Feedback.

Didn’t find what you were looking for? Contact our support team at support@zite.com or start a chat. Click the chat icon on the bottom right of your screen.
Welcome to ZiteTroubleshootingGlossary

Last modified on October 9, 2026